A single platform togrow trust, loyalty, and repeat business
Fluck helps local businesses turn reviews into reputation, loyalty into retention, and surplus into revenue.
Total Revenue
£4.8k
+12% vs last month
Customer Sentiment
Weekly Performance
Roger Solomon
I stopped by Riverside Café last weekend and really enjoyed the experience. The atmosphere was warm and inviting, with soft, warm lighting...
via Google
Loyalty Members
1,248
+8.3%Review Score
Manage Reputation Across Platforms
Instagram, Google, Trustpilot...
Run Loyalty Programmes Customers Actually Use
Stand out from the crowd!
Understand Customers Not Just Transactions
Build real relationships with your customers.
500+
UK Businesses
50k+
Reviews Managed
4.8
Avg. Rating Boost
<2min
Setup Time
Trusted by salons, cafés, restaurants & retail across the UK
The Real Problem
Most businesses don't have a customer problem. They have a system problem.
Reputation Is Reactive
Turn customer feedback into action before it becomes a problem
Reviews scattered across platforms
Issues discovered too late
Loyalty Is Shallow
Customers stay only as long as the experience deserves it
Discounts without insight
No understanding of behaviour
Data Is Underused
Your data is there. You just need a way to actually use it
Data exists, but isn't connected
No single customer view
One place for every customer interaction
Stop juggling tabs. Fluck brings every customer interaction into a single, real-time view so nothing falls through the cracks.
Review Platforms
"Amazing Customer Service.
Alex Was Great..."
Messaging Channels
Kyle Walkman
Left a 5 Star Google Review
"Excellent Service & Fast Delivery" • 2 hours ago
Inquired about shipping via WhatsApp
Automated AI Response Sent • 5 hours ago
Redeemed "First Order" Voucher
Applied to Order #9283 • Yesterday
Ai Chatbot
"Answering Using Business
Knowledge..."
Loyalty & Retention
100% Data Sync
Real-time updates across every platform
Zero Silos
One source of truth for your whole team
Smart Insight
AI-powered customer journey mapping
Platform Capabilities
Everything you need to grow your business, manage your reputation, and look after your customers. All in one place.
Reputation Management
Centralise all your customer feedback. Monitor, request, and respond to reviews across Google, Yelp, Trustpilot and more, from a single dashboard.
Automate review requests via SMS and email after every purchase
Identify sentiment trends via AI-powered tagging and analytics
Directly respond to Google & Facebook reviews in real-time
Increase in 5-Star Reviews Within 90 Days
Omnichannel
One inbox for every customer review channel you care about and value
AI Insights
Automatically summarise key customer feedback trends and current issues
Quick Replies
Use smart templates to respond to hundreds of reviews in minutes
Growth Analytics
Visualize your star rating growth over time per your preferred location
Review Dashboard
Last 30 daysExcellent service and fast delivery!
2h ago
Great experience overall, will come back.
5h ago
Best coffee shop in London, hands down.
1d ago
AI that works quietly in the background
Fluck uses AI to cut down on repetitive tasks and help you make better decisions with less effort.
Sentiment Analysis
Analyse the tone of customer feedback before it reaches public view. Pre-empt issues before they escalate.
Auto-Draft Responses
Save hours with AI-generated drafts that sound like you and match your brand voice.
Behavioural Triggers
Trigger rewards automatically when a customer is showing signs of becoming a regular.
AI Search Visibility
Your reviews help customers find you in ChatGPT, Google AI Overviews, and Gemini. That's how people discover businesses now.
Built for your type of business
Pick your industry to see how Fluck looks in practice.
Salon Dashboard
Welcome back! Glow & Grace Salon. You have 12 appointments today.
Upcoming Bookings
Manage appointments in one place!
Review Inbox
5-Star review from Sarah M.
Real-time Scheduling
Automated booking
Client Feedback
Instant response system
Client History
Detailed preferences & notes
Ready to give it a go?
Join hundreds of UK businesses already using Fluck to manage their reputation, loyalty, and customer conversations.
Free to start. No credit card required. Set up in under 2 minutes.
Testimonial
What Our Users Are Saying
Fluck helps you organize your life, manage your money, and keep everything in one place.
Surplus management alone paid for itself. We reduced food waste by 30% in the first month.
James, Deli Owner, Oxford
on smart inventory
Our Google reviews went from 3.8 to 4.6 stars in three months. The automated review requests changed everything.
Marcus, Café Owner, Brighton
on reputation management
We used to lose regulars without knowing why. Fluck's customer hub showed us exactly where we were dropping the ball.
Aisha, Salon Owner, London
on customer retention
The loyalty programme practically runs itself. Our repeat visits are up 40% since we started.
David, Restaurant Owner, Manchester
on loyalty automation
Managing reviews across Google, Facebook, and Trustpilot from one place saves us hours every week.
Sarah, Retail Manager, Leeds
on omnichannel management
We used to lose regulars without knowing why. Fluck's customer hub showed us exactly where we were dropping the ball.
Aisha, Salon Owner, London
on customer retention
Expand your reach
automatically
Get listed across Google, Trustpilot, and the Fluck ecosystem with a single click. No manual updates, no scattered data.
Set it up once and leave it running.
Skyline Coffee Roasters
47 High Street, Colchester, UK
Google Verified
Twitter Active
Fluck Approved
Frequently Asked Questions
Everything you need to know about Fluck for Business.
Still have questions? Contact us