Legal & Trust

Clear terms. Real privacy.

Every policy that governs how Fluck works, in plain English. We do not sell your data, and your customers' data stays theirs.

Fluck app

For people using the Fluck app to plan, chat and split.

What we collect, why, and the choices you have. Contact matching stays on your device.

The agreement for using the app, including how bill-split tracking works. Fluck never holds your money.

How to treat people fairly in chat, plans and shared money, and what is not allowed.

How points, stamps and cashback offers work, and what happens if they change or expire.

For businesses using the Fluck Business Portal.

How we handle business account data and customer data, including data from Meta channels.

The business agreement covering the portal, integrations, the AI assistant, billing and more.

UK GDPR Article 28 processor terms for your customer data, with security measures, sub-processors and international transfer safeguards.

The rules for messaging, reviews, loyalty and data when using the Business Portal.

For people and companies in the Fluck Partner Programme.

How the referral and sales tracks, commission, attribution and payouts work for partners.

Notices that apply across the whole of Fluck.

The cookies and similar technologies we use, and how to manage your choices.

How to delete your Fluck account and all your personal data across the app and Business Portal, what we keep, why, and how long it takes.

How our Meta, Google and Trustpilot integrations work and the rules that apply to them.

Questions about any of these? Email hello@fluckai.com (privacy) or hello@fluckai.com.